Answer: Yes, you need to register on our website or app in order to buy/purchase any product. To complete the registration process, you need to provide some of your basic information e.g. name, contact number, e-mail address, mailing address, etc.
Answer: Yes, we strictly maintain customers’ confidentiality policy and DO NOT share the information with any other third party.
Answer: Ulari frequently comes up with exclusive offers exclusively for Ulari registered members. You shall get regular updates on our latest offers through the subscription of our newsletter.
Answer: We offer the best prices available in the market.
Answer: We deliver products within 3 hours to 5 hours.
Answer: We are sorry to hear that your order has been delayed. You can get in touch with our Customer Support Team via email at contact@ulari.co you can call us. +880 1672-788680 www.facebook.com/Ulari.
Answer: You will get time to time notification for your order not only that you can also live track your order. We will also let you know as soon as your order left from the pharmacy.
Answer: A hard copy of the invoice should always be sent along with your order. If you have not received an invoice, please get in touch with us and we will send you a copy of your invoice to your registered email and you can also check in on the Ulari App.
Answer: 24 hours www.facebook.com/Ulari
Answer: There is a limit of 5 Prescriptions at max .
Answer: There are no limits in this case.
Answer: Cash on Delivery (COD) and Bkash
Answer: Yes, all product prices quoted in Bangladeshi TAKA.
Answer: Reorder means, you can order the same medicine from your previous order history and you can also add new medicine to your cart along with reorder option.
Answer: Reorder means, you can order the same medicine from your previous order history and you can also add new medicine to your cart along with reorder option.
Answer: YES
Answer: It will take 3 to 5 hours to deliver your order.
Answer: 55TK
Answer: We will use thermal bag which is controlled temperature for delivering products.
Answer: You will get a notification and you can live track your order. If you see the status of your order seems as picked up for delivery, your order has been shipped to your address.
Answer: You will know the status of your current order by simply signing in your account.
Answer: NO, you can’t change your delivery address if your order is not picked up for delivery from our Pharmacy.
Answer: Your order will be delivered by our trained delivery person.
Answer: You can initiate your request for refund or replacement within 2 days of delivery. For example: If you received your order on the 5th, then you have time until the 7th to request a return.
Answer: We will send you regular updates about the status of your order via emails and SMS.
You can get in touch with our Customer Support Team via email at contact@ulari.co you can call us.
+880 1672-788680 www.facebook.com/Ulari
Answer: We will send you regular updates about the status of your order via emails and SMS.
You can get in touch with our Customer Support Team via email at contact@ulari.co you can call us.
+880 1672-788680 www.facebook.com/Ulari
| Payment Method | Refund Option | Refund Time |
|---|---|---|
| Debit or Credit Card | Debit or Credit Card Payment Reversal |
10 days |
| Cash on Delivery (COD) | Ulari Wallet | 2 Days |
| Bkash | Bkash Account | 12 hour |
Answer: It will take between 12 and 24 hours to send you the replacement product, depending on your location. Please inbox us for further information about delivery time.
+880 1672-788680 www.facebook.com/Ulari
Answer: Sorry, returns are not possible after the 12 Hours return period. You can reach our team for further questions 24/7 under
contact@ulari.co www.facebook.com/Ulari
Answer: >You may apply on Ulari Driver Application.
Answer: >Yes, you can apply to become a Rider with us! All Riders are independent contractors/freelancers and can decide when to put in their hours.
Answer: >Yes. You may purchase your equipment.
Answer: Click here to learn more: https://www.ulari.co
Answer: >No, Not at this moment
Answer: You are under the Order-based service fee structure. Click here to learn more:
Answer: Refer to ulari.co to understand more about your payment cycle
Answer: You will receive your service fee invoice via email 2 to 3 days upon receiving your service fees.
Answer: Please, continue to contact the customer. And be sure to inform our support team and they will take actions accordingly.
Answer: In such a case, please verify the claim and inform the support team about the issue or cancel the order from the app.
Answer: Please, always be sure to check the condition of your vehicle before you go online to take orders.
Answer: First, select Account option from Drive App
“To get request notification, please follow the steps below:
On your phone, Go to settings
> According to your device select “Applications/Installed Apps/App Manager/Apps & Notification manager”
> Find Ulari driver App & select that
> Turn On Allow Notification, Priority & Sound notification
Set up your app properly to get ride requests by following the steps below:
On your phone, Go to settings
> Go to app settings > Press Maps > Clear cache
>In the same way, Clear Cache of Ulari delivery app.
Then
> Go to Ulari Driver App and set your location by pressing GPS button on home page
> Go to google maps app > Set your present location by pressing GPS Button
> Go to settings > Go to Google location settings > Check Ulari driver app to use in high accuracy mode
Once all the steps have been completed, restart your Ulari Driver app. In case the problem is still not solved, UNINSTALL the driver app and re-install the updated version it from Google Play Store.